Privacy policy

Privacy Policy for Wisebooks LLC

Effective Date:

11/24/2024

 

At Wisebooks we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the A2P 10DLC regulations, HIPAA (Health Insurance Portability and Accountability Act), and other applicable laws.

Information We Collect
We may collect the following types of information:

Personal Information:

Name

Address

Phone number

Email address

Insurance details

Usage Information: Details about your interactions with our website, meeting scheduling systems, and communication channels (e.g., text messages).

How We Use Your Information
We use your information to:

Schedule and manage meetings.

Selective targetting.

Send meeting reminders and health tips via SMS, email, or other channels.

Comply with legal obligations and maintain secure records.

Text Messaging Compliance (A2P 10DLC)

Wisebooks LLC uses Application-to-Person (A2P) messaging for appointment reminders and relevant communications. By providing your phone number, you consent to receive these messages. To ensure compliance with A2P regulations:

Messages are sent only with your consent. Standard carrier rates may apply. You may opt-out of receiving messages at any time by replying "STOP." For assistance, reply "HELP" or contact us directly.

How We Protect Your Information
We implement security measures to protect your data from unauthorized access, including:

Secure storage of physical and electronic records.

Encryption of sensitive data.

Regular audits and staff training on data privacy.

Sharing Your Information
We only share your information in the following circumstances:

To comply with legal requirements (e.g., subpoenas).

With your explicit consent for any other purpose.

Your Rights

You have the right to:

Access and review your personal records

Request corrections to inaccurate or incomplete information.

Withdraw consent for communications at any time.

Contact Us
 For questions about this Privacy Policy or to exercise your rights, please contact us:

Wisebooks LLC

Address: 

356 Wilshire Blvd, Casselberry, FL 32707

Phone: (407) 534-3640

Email: [email protected]

We are committed to ensuring your privacy and providing transparency in all communications. Thank you for trusting Wisebooks.